Privacy Policy

Privacy Notice

In compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, Distribuidora Kistinid, SA de CV, hereinafter referred to as "Marie d'Argan", located at Montecito 38, 28th floor, office 12, Nápoles neighborhood, Mexico City, as the Party Responsible for your Personal Data, hereby informs you of its privacy policy and personal data management policy, in which it will at all times seek to ensure that the processing thereof is legitimate, controlled and informed, in order to ensure the privacy, confidentiality, integrity and right to informational self-determination of your data.

This Privacy Notice always considers the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility in the processing of personal data.

Your data will be processed by the Information Technology Department of Marie d'Argan, which you can contact by phone at (55) 3300 5300 ext 6568 or by email at ventas@mariedargan.com

Information we collect and how we use it

The user's personal data is requested for the purpose of providing sales and home delivery services for products purchased through our website. Marie d'Argan does not request or collect sensitive user data.

Likewise, Marie d'Argan uses the data obtained for the following:

• Inform users about changes and/or promotions related to the quotes and orders they place on our website.
• Create a profile with a username and password so you can place and track your orders.
• Comply with the legal obligations arising from the purchase/sale activities between Marie d'Argan and users.
• Sending promotional newsletters by email to users who have requested it, which they can unsubscribe from at any time.
• Inform you about changes to our products and services.
• Provide personalized and excellent quality attention to users.

When sending content from our site to the user, we request prior acceptance and consent to collect personal information, which includes: Name; Company Name; Taxpayer Identification Number; Address; Telephone; Email; and Shipping Address. We do collect non-personal information, such as the server on which your computer is registered or the browser type (for example, Netscape, Internet Explorer).

Likewise, Marie d'Argan uses cookies to improve your web experience. The cookies we use cannot be used to determine personally identifiable information about you and cannot harm your system or files in any way. This information, collected from each user's visit, is used for marketing purposes and to measure the effectiveness of our promotions and the website in general.

In the case of the use of cookies, the "Help" button found on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Limitation of use and disclosure of information

Marie d'Argan conducts email advertising campaigns, which are sent only to users who have requested it. Users may opt out of receiving these notifications at any time by logging into their account and deleting the option. Only Marie d'Argan has access to the information collected through this means. Messages sent may contain promotions from third parties with whom Marie d'Argan has some type of commercial relationship.

Users may opt out of receiving these notifications at any time by logging into their account and deleting the respective option. If you do not wish your personal data to be processed, you can let us know by calling 01 662 2107001 or by emailing ventas@mariedargan.com.

Confidentiality of User Information

Marie d'Argan only provides user information to companies involved in the logistics process for purchasing and shipping items ordered through our site at the time of registration or when making a transaction with our servers. That is, Marie d'Argan does not share user personal information with individuals or companies unrelated to the purchase transaction.

For credit or debit card payments, Marie d'Argan uses PayPal to collect and validate customer information. Marie d'Argan only forwards customer information to the third party (in this case, PayPal and its affiliates) so they can process the payment and, if applicable, notify Marie d'Argan of the transaction authorization. Marie d'Argan stipulates in its Terms and Conditions that the customer agrees that the information will be forwarded to a third party for validation and authorization.

Marie d'Argan reserves the right to use or disclose any personal information to comply with any legal, regulatory, governmental, or judicial requirement, to protect the integrity of the site, to fulfill a request from you, or to cooperate in any legal investigation or regarding a matter of public safety.

User information security

The information you provide when registering on our site is securely stored on our servers. The information capture forms are hosted on secure sites with SSL certificates, ensuring that the information you submit is shared only between your computer and our server.

When contracting a service or purchasing a product online, you will be asked for bank details and will be directed to a website (Paypal) that offers security and confidentiality of the data you provide. To this end, they have a secure server under the SSL (Secure Socket Layer) protocol, so that the information you send is transmitted encrypted to ensure its protection.

To verify that you are in a secure environment, make sure that an “S” appears in the “httpS”:// navigation bar.

It should be noted that no Internet transmission can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, the security of any transmission cannot be ensured or guaranteed. Once we receive your data, we will make every effort to safeguard it on our server.

Rights of access, rectification, cancellation and opposition of data

In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties, the user has the right to access, rectify, and erase their personal data, as well as to object to and revoke consent to the processing of their data, through the procedures we have implemented. To learn about these procedures, requirements, and deadlines, you must submit a written request duly signed by the data subject to the Marie d'Argan Privacy Department, located at Montecito 38, 28th floor, office 12, Nápoles neighborhood, Mexico City, Mexico City, or by email to the following address: ventas@mariedargan.com. Your request will be processed within a period of no more than 20 business days. For greater security and reliability, the Privacy Department manager will first verify the identity of the requester to whom the information we have stored will be sent in case it cannot be accessed through our portal. It will be deleted/modified upon request. This information will be provided within 30 days of your written request. Alternatively, if you require assistance or advice regarding personal data, you may contact us during center hours from 10:00 a.m. to 7:00 p.m. at (55) 3300 5300 ext. 6568.

Changes and modifications to site policies

Marie d'Argan reserves the right to make changes or updates to this privacy notice at any time to address legislative or jurisprudential developments, internal policies, or new requirements for the provision or offering of our products.

Acceptance of the terms

This Privacy Statement is subject to the terms and conditions of all Marie d'Argan websites, which constitute a legal agreement between the user and Marie d'Argan.

By using the services on any of Marie d'Argan's sites, you signify that you have read, understood, and agreed to the terms set forth above.

If the user believes their rights regarding personal data protection have been violated, they have the right to appeal to the corresponding authority to defend their rights. The authority is the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI); its website is: www.inai.org.mx.